Find Parking in Dallas

FAQ

General Questions

• How can I Recover My Password?

  Click here

• When are your Facilities Open?

  For specific facility hours of operation please visit our website, and select, 'Find Parking' in the upper right corner or contact your local office.

• Who do I Contact for Facility Rental or Event Planning?

  Please contact your local office for scheduling and pricing information.

• How do I Get a Refund?

  To request a refund please contact your local office. All refund requests must be accompanied by proof of payment and refund receipt, if applicable.

• How do I Obtain a Receipt?

  For monthly parking receipts, login to your account, select ‘Profile’ from the ‘Your Account’ drop down menu in the top right corner, select, ‘Manage My Permits.’ Select the appropriate permit, navigate to ‘Permit Actions’, and select ‘I Want To . . . ’ drop down menu, select ‘View Permit History’ from the drop-down menu, then select ‘View Receipt’ for any applicable receipt.

  For other receipts please contact your local office.

• How do I Reset My Password?

  Login to your account, select ‘Profile’ from the ‘Your Account’ drop down menu in the top right corner, select, ‘Edit Your Information’. Navigate to ‘Email and Password’, enter your new ‘Password’, ‘Confirm Password,’ then select ‘Update Profile’.