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Fees may include shipping and processing fees for each permit per lot or keycard deposit fees. Keycard fees are one time fees, which will be refunded when you cancel your contract and return your keycard.
When you sign up for recurring monthly payments your card on file will be charged the 20th of each month for your specific lot and your permit will be mailed by the 25th. To cancel this payment you will need to login to your account and select "cancel permit" 30 days prior to the 1st of the month.
You are only allowed one unique license plate per permit. If you need to change vehicles during the month you are responsible for updating your permit.
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PCA-Star.com is now ParkPlaceParking.com!
We've updated our look and improved your experience to make it easier than ever to find the parking solutions you need. Take a moment and see what's new!
You can now set up recurring monthly payments for your parking. Manage your permits and payments with our new user-friendly account access.
Easily find the locations and prices that work for you. See available or waitlisted lots. Search by address, intersection or landmark. And if you're already on the go, you can use your current location to see which lots are nearest you.
Our site is now 100% mobile friendly. You can find and buy parking and manage your account on any device you choose.
How do I Obtain a Receipt?
For monthly parking receipts, login to your account, select ‘Profile’ from the ‘Your Account’ drop down menu in the top right corner, select, ‘Manage My Permits.’ Select the appropriate permit, navigate to ‘Permit Actions’, and select ‘I Want To . . . ’ drop down menu, select ‘View Permit History’ from the drop-down menu, then select ‘View Receipt’ for any applicable receipt.
For other receipts please contact your local office.
Why did I receive a Violation On My Vehicle?
If you park without a valid permit, your vehicle is subject to enforcement including violations, towing, or booting.
Why was my Car Towed/Booted?
Unauthorized vehicles are subject to violation, tow, or immobilization. Terms and conditions are available at here. We reserve the right to tow or immobilize any vehicle with unpaid violations, improper or unauthorized parking, including reserved and handicap spaces.
If your vehicle has been towed or booted, please contact your local office or one of the applicable number listed below.
Atlanta
A B S Booting Company 770-650-0659 A Tow Towing Company 404-557-8950
Cincinnati
At Your Service Towing 513-251-9484
Columbus
Shamrock Towing 614-882-3555
Dallas
All Cities Towing 214-637-9003 or 214-637-9010
Nashville
Nashville Booting 866-383-6060
How do I Pay for a Violation?
Violations can be paid in the following ways:
1) Pay with a credit/debit card at violations, please have your violation and/or license plate number available. 2) Scan the QR code on your violation or, 3) Respond to the SMS text you received.
For violations issued in Dallas,
If your violation begins with 000- in this format 000-###-###, scan the QR code on the violation, respond to the SMS text you received or, pay your violation at https://parkplacedallas.parkingpayment.net. Enter your violation number OR your license plate (not both).
If your violation begins with 1000 (and no dashes) in this format 1000###### pay your violation at https://parkplace.paymynotice.com.
Mail your violation and check/money order to the address on the parking violation envelope or to your local office . You must include the violation and/or license plate number with your payment to ensure proper application. Failure to provide a valid violation and/or license plate number will result in additional notices.
How do I Dispute a Violation?
Dispute a violation at www.parkplaceparking.com. Select VIOLATIONS at the top of the page, enter violation number or license plate number, select ‘Search for Violations,’ then ‘Dispute.’ Submit all requested information and attach proof of payment or other photo evidence related to your dispute reason. A representative will review your dispute within two business days. All disputes will be accepted, reduced, rejected, or returned. All dispute resolutions will be emailed to the email provided.
If your violation begins with 000- in this format 000-###-###, scan the QR code on the violation, respond to the SMS text you received or, dispute your violation at https://parkplacedallas.parkingpayment.net. Enter your violation number OR your license plate (not both).
If your violation begins with 1000 (and no dashes) in this format 1000###### dispute your violation at https://parkplace.paymynotice.com.
Why are there Different Prices On My Violation?
Violation amounts are scaled based on the amount of time elapsed from date of issuance.
Who do I contact with Questions About Enforcement?
Cincinnati & Columbus
Dallas (DFW)